Privacy Policy
Last Updated: December 17, 2024
1. Introduction
Welcome to SocialAI. We highly value your privacy and personal information protection. This Privacy Policy explains in detail what information we collect, how we use, store, and protect this information, and your rights regarding your personal information.
By using the SocialAI service (the "Service"), you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Service.
2. Information We Collect
2.1 Information You Provide
When you use the Service, we may collect the following information you actively provide:
- Input Text: Messages or text you enter for generating response examples
- User Preferences: Your style selections, language preferences, and other settings
- Contact Information: If you contact us, we may collect your name, email address, and message content
2.2 Automatically Collected Information
When you use the Service, we may automatically collect the following technical information:
- Usage Data: Your interactions with the Service, including feature usage, click behavior, etc.
- Device Information: Device type, operating system, browser type and version
- Log Data: Access time, IP address, error logs, and other diagnostic data
- Cookies and Similar Technologies: We use cookies and similar technologies to enhance user experience and service functionality
2.3 Local Storage
The Service uses your browser's local storage (localStorage) to save your recent input and generation history. This data is stored only on your device and is not automatically uploaded to our servers. You can delete this locally stored data at any time by clearing your browser's storage.
3. How We Use Information
We use the collected information for the following purposes:
- Service Provision: To generate AI responses and provide the core functionality of the Service
- Service Improvement: To analyze usage patterns, optimize features, and fix bugs
- Communication: To respond to your inquiries and provide customer support
- Security Maintenance: To detect, prevent, and address technical issues and security threats
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
Important Note: We do not use your input content for any commercial promotion without your explicit consent. Your input text is used solely to generate responses for your request and is not retained for training AI models or shared with third parties for other purposes.
4. Information Sharing and Disclosure
We will not sell, rent, or trade your personal information. We may share your information only under the following circumstances:
4.1 Service Providers
We use third-party service providers (such as DeepSeek AI via OpenRouter) to deliver AI generation services. These service providers have access to your input text solely to perform services on our behalf and are obligated not to disclose or use it for other purposes. Please note that data processed by these third-party services is subject to their own privacy policies.
4.2 Legal Requirements
We may disclose your information if required by law, such as in response to subpoenas, court orders, or other legal processes, or to protect the rights, property, or safety of SocialAI, our users, or the public.
4.3 Business Transfers
In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will notify you before your information is transferred and becomes subject to a different privacy policy.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or destruction. These measures include:
- Using encryption technology (such as HTTPS) to protect data transmission
- Implementing access controls and authentication mechanisms
- Regularly reviewing our security practices
- Training employees on data protection and privacy
However, please note that no method of internet transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:
- Input Text: Not stored on our servers beyond the immediate generation request unless you explicitly save it
- Local Storage Data: Stored on your device indefinitely until you clear your browser storage
- Log Data: Typically retained for a limited period for service diagnostics and security purposes
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to certain processing of your information
- Data Portability: Request transfer of your data to another service
- Withdraw Consent: Withdraw your consent for data processing at any time
To exercise these rights, please contact us at laythajw@gmail.com. We will respond to your request within a reasonable timeframe.
8. Children's Privacy
The Service is not intended for children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
9. International Data Transfers
Your information may be processed and stored in countries other than your own. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to these locations. We will take appropriate measures to ensure your information is protected in accordance with this Privacy Policy.
10. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on the Service. Cookies are small data files stored on your device. We use the following types of cookies:
- Essential Cookies: Required for the Service to function properly
- Preference Cookies: Remember your settings and preferences
- Analytics Cookies: Help us understand how users interact with the Service
You can control cookie settings through your browser. However, disabling certain cookies may affect the functionality of the Service.
11. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party services you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by posting the updated Privacy Policy on this page with a new "Last Updated" date. Continued use of the Service after changes indicates your acceptance of the updated Privacy Policy.
13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: laythajw@gmail.com
Website: https://socialai.it.com
Company: SocialAI Tech
14. Your California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect, use, disclose, and sell
- The right to request deletion of your personal information
- The right to opt-out of the sale of your personal information (Note: we do not sell personal information)
- The right to non-discrimination for exercising your privacy rights
To exercise these rights, please contact us at laythajw@gmail.com.
15. GDPR Compliance (European Users)
If you are located in the European Economic Area (EEA), we process your personal information based on the following legal grounds:
- Consent: You have given explicit consent for specific processing activities
- Contract Performance: Processing is necessary to provide the Service
- Legal Obligation: Processing is required by law
- Legitimate Interests: Processing is necessary for our legitimate business interests, provided it does not override your rights
You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.
Thank you for trusting SocialAI with your information. We are committed to protecting your privacy and ensuring transparency in our data practices.